Shipping Policy

At Chicact, we are committed to delivering your orders safely and efficiently. Please read our shipping policy for details on processing times, delivery estimates, and other important information.

1. Order Processing Time

• All orders are typically processed within 48 hours after payment confirmation.

• Orders are not processed on weekends or holidays.

• You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Time & Delivery Estimates

• Standard shipping: 7-15 business days (varies by destination).

• Delivery times may be affected by external factors such as customs clearance, weather conditions, or courier delays.

3. Shipping Fees

• Shipping costs will be calculated at checkout based on your shipping address.

• Any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.

4. Tracking Your Order

• Once your order has been shipped, a tracking number will be sent to your email.

• You can track your order using the provided link in the email.

5. Address & Delivery Issues

• Please ensure that your shipping address is correct before placing an order. We are not responsible for lost packages due to incorrect addresses.

• If a package is returned to us due to an incorrect address or failed delivery attempt, we may charge an additional fee for reshipment.

If you have any questions about shipping, feel free to contact us at chicact1995@outlook.com.